POSTAGE AND DELIVERY
Once your order has been placed we aim to process it on the same day, however, it can take up to three days to process your order – subject to payment authorisation and stock availability. If your goods are not currently available they will be dispatched as soon as they come into stock. If any item is sold out then we will advise you promptly and offer you an alternative.
Due to the retail value of our goods, most items cannot be posted out by standard First Class post.
We can offer our UK customers two methods of delivery:
Cost £4.32 – myHermes couriers. Orders can be delivered within 2-3 working days from date of dispatch and require a signature.
Please Note: Delivery times are only applicable to mainland UK. Unfortunately it is not guaranteed to certain areas including; Northern Ireland, Republic of Ireland, Scottish Islands, Isle of Man, Channel Isles, Isle of Wight, the Scilly Isles and certain postcodes. If in doubt please contact us.
Cost £6.95 – Royal Mail Next Day* Special Delivery (subject to size & weight configuration as well as credit card authorisation)?. Orders delivered within 1 working day from date of dispatch and will require a signature. If you are not available to receive the parcel, then Royal Mail will automatically redeliver on the next working day, or you can collect from your nearest postal depot.
If you require next day delivery by 1.00 pm please place your order the day before by 12 noon and call customer services on 01208 831303 to let us know.
We cannot deliver express parcels on a Saturday.
Please note, UK delivery charges are per order and may vary according to the weight or size of your purchase
EUROPE & REST OF THE WORLD DELIVERIES
- EUROPE: £9.50 for Airsure Special Delivery 3-5 Working Days (dependent on the total weight of the items purchased)
- REST OF THE WORLD: £9.50 for Airsure Special Delivery (Only to Limited Destinations) 5-7 Working Days (dependent on the total weight of the items purchased).
- REST OF THE WORLD: £15 for International Special Delivery to All Other Destinations 5-10 Working Days (dependent on the total weight of the items purchased).
Orders can be tracked whilst in the UK, and all deliveries do require a signature. Please note, these charges are per order and may vary according to the weight or size of your purchase.
If your country is not on the drop down list, then please email us for a delivery quote.
If your order is to be dispatched to a destination outside the European Union, you will be responsible for any customs or import duties levied once the package reaches your destination country. We regret that we have no control over such charges and cannot predict them.